Frequently Asked Questions

Wednesday, February 22, 2012

Frequently Asked Questions

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Below you will find answers to our most commonly asked questions. If you don't find your answer here, contact us with your question.

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Memberships & Library Cards | Reservations, Borrowing, Returning | Other Services

		Reservations, Borrowing & Returning Material

Q1. Can I return my materials when the library is closed? Q2. Can I keep my materials longer? Q3. Are there limits on what I can borrow? Q4. What fines do you charge and can I use my debit or credit card? Q5. The book I want to borrow is at Stamford Branch, can I have it sent to Victoria Avenue? Q6. How long can I borrow materials for? Q7. Why is the online catalogue not available for use at 11:30 pm?

		Memberships & Library Cards

Q1. How do I get a library card? Q2. Can you send me email instead of calling on the phone? Q3. I use the Community Centre Branch, can I use my YMCA card? Q4. What are my obligations when I get a library card?

		Library Services

Q1. Are you open on Sundays? Q2. Does the library offer fax service? Q3. Does the library offer lamination service? Q4. Can you scan old newspaper articles for me? Q5. Does the library have wireless service? Q6. Do you have public access computers? Q7. What is "ILLO/ILL"? / Can I borrow materials that you don't have?